Help & Support

Write to gokhan17arslan@gmail.com · include your iPhone model and iOS version

Do I need an account?

No. Tap Continue without an account and the whole app works; your practice is saved on that iPhone. Sign in later from Profile if you want it on another device too.

The email sign-in link didn't arrive.

Check your spam folder and wait a minute. Open the link on the same iPhone that has Samurai Zen installed. You can also sign in with Apple instead.

Can I listen without a connection?

Breathing works offline. To keep a meditation or sleep story for no-signal days, tap Save for offline in the player, or use Profile › Offline Practices. Downloaded practices don't use data.

How do I stop the narration at night?

Set the sleep timer in the player. The narration fades out when it ends, and audio keeps playing with the screen locked until then.

Why don't I get reminders?

Turn them on in Profile › Practice Reminders, and allow notifications for Samurai Zen in iPhone Settings › Notifications.

How do I send my minutes to Apple Health?

Profile › Apple Health. Finished practices are saved as mindful minutes; the app only writes and never reads health data.

How do I restore my purchase?

Open the Samurai Zen Pro screen (Profile › Samurai Zen Pro, or tap a locked practice) and tap Restore Purchases, signed in to the App Store with the same Apple Account.

How do I cancel my subscription?

iPhone Settings › your name › Subscriptions › Samurai Zen. As a subscriber, Profile › Samurai Zen Pro opens the same page. Cancel at least a day before the trial or period ends to avoid the next charge.

How do I delete my account?

Profile › Delete Account. Your account and all its practice records are deleted immediately. This does not cancel a subscription; do that in Subscriptions as above. See the privacy policy for what is stored.